Contact

Contact the concierge

Questions about a machine, a scent, an order, or a property — the concierge reads every message and replies within one business day.

Email: orders@lumerafragrances.com
Hours: Monday–Friday, 9am–5pm ET
Based in: Davie, Florida

To help us help you faster: for diffuser support, include your machine's model name; for order issues, include your order number; for business and private label inquiries, include your property type and approximate square footage.